Terms of service.

By joining Roe Reformer, members automatically accept and agree to be bound by these conditions of membership. Management reserves the right to alter, amend or change the Terms & Conditions from time to time. The version on this website being the most up to date available.

Booking Classes

1.0) All members must book sessions via our online booking system on the website in advance of attending

1.1) Payment is required at the time of booking

1.2) Should you book a class and not attend, your class credit will be deducted from your account

1.3) Class credits must be used within their expiry period and are non-transferrable

Cancellations and Refunds

2.0) Cancellations should be made at least 12 hours before the class

2.1) Late cancellations or no-shows will result in the loss of the class credit

2.2) Refunds are not provided, but classes can be rescheduled within your package validity period

Responsibility for your personal belongings

3.1) Roe Reformer will not be held responsible for lost or stolen items

3.2) Bikes and cars are parked at your own responsibility

Members responsibility

4.1) Please do not attend the gym if you are displaying symptoms of Covid 19/Cold or Flu

4.2) Please do not attend the gym if you have family member or somebody in close contact displaying Covid 19 Symptoms

4.3) you are responsible for your own behaviour , rude or aggressive behaviour will not be tolerated and you will be asked to leave the studio

4.4) Please act responsibly when using equipment within the studio, misusing or tampering with equipment will lead to expulsion from the studio and may incur financial costs to replace equipment

4.5) Group classes are not suitable for those that are pregnant or those that suffer with osteoporosis

Arrival and Etiquette

5.0) Please arrive 5–10 minutes before class to get settled.

5.1) Late arrivals may not be admitted for safety reasons.

5.2) Grip socks are essential to participate in the class for safety and hygiene reasons.

5.3) Phones should be on silent, and we ask everyone to respect the quiet, focused studio environment.

5.4) Please wipe down your reformer and any props after class